Platform

One agent. Every channel. Every conversation handled — or handed off.

Intake, triage, call handling, and autonomous follow-up over two-way SMS and voice — with humans one click away, full context attached.

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SMS · Verbose agent

Agent handling
Do you handle rear-end cases?
We do. Were you injured, and when did it happen?
Yesterday, some neck pain.
An attorney should review this — free consult tomorrow at 11 AM or 2 PM?

How the agent actually works

IntakeA structured conversation captures everything a booking or case needs — who, what, when, urgency, details — over text or voice, written to the record with full transcript.
TriageClassifies and prioritizes: emergency vs. routine, qualified vs. not, sales vs. support — and routes each to the right queue, calendar, or person. Nothing sits unread.
Call handlingInbound calls answered every time, day or night — handled end-to-end, or warm-transferred. Outbound too: the agent calls to qualify and confirm.
Two-way, one inboxSMS and voice threads land in a single conversation view. A human can jump in mid-conversation at any point; the agent hands off with full context.
Autonomous follow-upIt doesn't give up after one try. Reminders, “still interested?” nudges, and reschedules run until there's a resolution — persistence a human team can't sustain.
Compliant by defaultOpt-out/STOP handling, suppression, and carrier registration (10DLC) built in — so scale doesn't create risk.

Built for scale underneath.

FlowsMulti-step conversation logic with branching, conditions, and hand-off rules. Your playbook, encoded.
SegmentsTarget follow-up and reactivation by lead source, status, history, and outcome.
AnalyticsReply rates, conversions, bookings, response times, and cost-per-outcome — one dashboard, exportable.
API & integrationsWire Verbose into your CRM, calendar, and dispatch stack. Full API docs at api.verbose.cx.

800+ integrations, wired for you

Browse all 800+ →

Each integration handles authorization, rate-limits, pagination, and webhooks — so conversation, delivery, and booking events flow into your CRM, calendar, and warehouse in real time.

Salesforce
HubSpot
Google Calendar
Outlook
Slack
Twilio
Stripe
Quickbooks
Zendesk
Calendly
Notion
Microsoft Teams

See the agent run your playbook, live.

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