INDUSTRY — LEGAL
Every lead answered. Every intake run. Before the other firm calls back.
The agent texts and calls every new lead instantly — runs intake, screens for conflicts and deadlines, books the consult, and follows up until they show.
HActive
Hartwell & Cole
SMS · Verbose agent
I was in an accident last week, do I have a case?
I can help you find out in about two minutes. When did the accident happen, and were you injured?
Last Thursday. Whiplash, went to urgent care.
Thank you. An attorney should review this — free consult tomorrow at 11 AM or 2 PM?
✓ Consult booked · tomorrow 11:00 AM
THE PAINAfter-hours intake leaks. Every unreturned call is a case that signs with another firm, and paralegals drown in repetitive qualification.
WHAT THE AGENT DOESInstantly texts and calls every new lead, runs intake — case type, incident date, injuries, insurance, jurisdiction — screens for conflicts and statute-of-limitations red flags, books the consult, and follows up until they show. High-value cases escalate to an attorney immediately.
THE OUTCOMENo signed case lost to slow response. Attorneys only talk to pre-qualified prospects.
IN THE FIRST 90 DAYS
3.2sAverage first response, down from hours
38%More signed cases from the same lead volume
24/7Intake coverage, nights and weekends included
Representative first-90-day results for personal-injury firms.
What the agent handles for you
New-lead intake, case type & incident details
Conflict & statute-of-limitations screening
Consult scheduling & show-rate follow-up
After-hours & weekend coverage
Immediate escalation of high-value cases
Client status updates over text & voice
ON THE PHONE, TOO
It doesn't just text. It talks.
The same agent answers and places calls — natural conversation, real-time transcription, and the exact booking and escalation logic it uses over SMS.
- Answers every inbound call, 24/7
- Warm-transfers to a human with full context
- Outbound calls to qualify and confirm
Live call · Verbose voice agent
caller— I need a lawyer — I was just rear-ended on the highway.
agent— I'm glad you called. First, are you safe and is anyone injured?
caller— I’m okay, just shaken. The other driver ran a red light.
agent— Thank you — that matters. I can set a free consult with an attorney. Does tomorrow at 11 AM work?
✓ Consult booked · tomorrow 11:00 AM
Works with the tools you already run
Browse all 800+ →Bookings, contacts, and conversation events sync straight into your stack — calendars, CRM, and billing, in real time.
Clio
Salesforce
HubSpot
Google Calendar
Outlook
DocuSign
Live in days. Proven in 30.
DAYS 1–3Connect your intake line and web-lead forms; configure your qualification script.
DAYS 4–10Every new lead gets an instant text or call — no after-hours case walks.
DAYS 11–20Follow-up switches on: no-shows chased, stale leads re-engaged.
DAYS 21–30Review signed-case lift and cost per qualified consult.
Questions, answered
Can it screen for conflicts of interest?New leads are checked against your existing client and matter list before a consult is booked, and any match is flagged for review.
What about statute-of-limitations deadlines?The agent captures the incident date during intake and flags approaching deadlines, so a viable case never lapses in the queue.
Does it give legal advice?No. It qualifies, gathers facts, and schedules — any substantive advice comes from an attorney. High-value matters escalate immediately.
How quickly can we go live?Most firms run real intake within days. You point your call and web-lead sources at Verbose and configure your intake script.